Welcome to LaFee! We strive to ensure that you have a seamless shopping experience with us. Please read our Return, Refund, and Exchange Policy carefully to understand your rights and responsibilities.
1. Exchange Policy:
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We accept exchange requests within 24 hours of delivery to maintain the quality and integrity of our products.
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If you have received a wrong or defective item, please email us at Lafee.handbags@gmail.com within 24 hours of delivery.
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Your email should include the following:
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Order ID
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Description of the issue
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Relevant images and videos clearly showing the defect or wrong item
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Exchanges will be processed once we verify the provided details. All exchanges will be delivered in 5-7 days.
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Products must be unused, with original tags, packaging, and proof of purchase.
2. Return Policy:
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Currently, we do not accept returns unless the product received is defective or incorrect.
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In case of a defective or wrong item, follow the same process as mentioned in the exchange policy.
3. Refund Policy:
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Refunds are only applicable if we are unable to process an exchange for a defective or incorrect item.
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Once approved, refunds will be credited to your original payment method within 7-10 business days.
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Shipping and handling charges are non-refundable.
4. Non-Eligible Items for Exchange/Refund:
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Items that have been used, damaged due to misuse, or without original packaging and tags
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Products reported after 24 hours of delivery
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Items without proper proof (images/videos) of the issue
5. Contact Information: For any concerns or assistance, feel free to reach out:
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Email: Lafee.handbags@gmail.com
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Phone: +91 8178395850
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Address: 12/194 JUDGE COLONY, VASUNDHRA, GHAZIABAD,
GHAZIABAD, UTTAR PRADESH, 201001
Thank you for shopping with LaFee. We appreciate your trust and support!